Module 05 · IMO · Released · Jan 2026
Integration errors that answer themselves.
NITBY reads your Integration History messages and acts on them. Notifies requesters, opens ServiceNow tickets automatically, marks messages as Resolved.
Who reads your Coupa Integration History every morning?
- Connect to your Integration History.
- Parses each integration message.
- Decides what to do, message by message.
- Notifies the requester when needed.
- Opens a support ticket.
- Marks messages as Resolved.
- Auto-resolves issues when possible.
In the product — 01 step
01
How it fits together
The other four modules.
- User Access ManagementFive fields in, a compliant Coupa user profile out — mapped to your Role Matrix, pushed automatically, with the trail an auditor asks for.
- Catalog ManagementHosted catalogue creation and updates end-to-end: one consistent format, quality checks before the load, and a comparison report between the last two versions.
- Data MaintenanceConfiguration tables kept in sync across instances, from streamlined templates with per-table rules and error messages written for the person who has to fix them.
- Transactional Data CompliancePreferred supplier, commodity and attached contract completed automatically on a purchase requisition, from your own procurement database.